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Delivery
Within 5-7 days
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Returns
Within 7 days
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Ensuring a secure and seamless transaction experience is paramount to us. We offer a variety of trusted payment methods to cater to your convenience and peace of mind. Rest assured, your financial information is safeguarded with the highest encryption standards. Choose from the following secure payment options:
Your trust and security are of utmost importance to us. Should you encounter any issues or have inquiries regarding payments, feel free to reach out to our dedicated customer support team for assistance.
Support a healthier lifestyle with the Ionix Titanium US Ionizer – Bio+, a premium water ionizer that delivers eight types of purified, ionized water tailored for every need—from hydration and cooking to cleaning and skincare. Engineered with 7 platinum-coated titanium plates and a smart voice-guided interface, it's ideal for homes, wellness clinics, and health-conscious families.
Key Features:
8 Types of Water for Daily Use:
• Healthy Drinking Water (pH 8.5–9.5): Ideal for daily hydration and cooking
• Environmental-Friendly Water (pH 10.5+): Used to clean fruits, veggies, stains, and surfaces
• Beauty Water (pH 4–6): Gentle for facewash, skincare, and bathing
• Sanitary Water (pH 3): Antibacterial use for cleaning, disinfecting, and deodorizing
• Purified Water (pH 7): Safe for preparing baby food and medicines
7 Platinum Titanium Plates:
Large 100mm x 50mm plates made with 99.99% pure titanium and platinum coating for high-efficiency electrolysis and stable performance.
Smart Voice & Display Panel:
Intelligent digital LCD display shows real-time pH level and flow rate
Dual Installation Flexibility:
Can be installed Under-the-Sink device, depending on your kitchen layout and preference.
High Power SMPS (450W):
Ensures safe and consistent operation with overload protection for stable ionization.
Specifications:
Benefits:
If the product has already been shipped and the buyer refuses to accept delivery, a refund may be processed only under these conditions:
Once the returned package is received and inspected to confirm the original packaging is unopened, a refund will be issued to the original payment method, deducting the applicable costs.
3. No Return or Refund After Package AcceptanceGet the latest updates on new products and upcoming sales
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