Privacy policy

OUR COMMITMENT TO PRIVACY

Perfect Sales India (Ionix) is committed to protecting your privacy. We want you to understand how we collect, use, and disclose your information. This Privacy Policy (“Policy”) describes our practices in connection with the information that we collect both online and offline.

WHAT INFORMATION WE COLLECT

Personal Information

“Personal Information” is any data that identifies you as a natural person or relates to an identifiable natural person. We may collect and process the following types of Personal Information:

  • Personal contact information: This includes your name, address, telephone number, and email address.
  • Business contact information: This includes your business address, telephone number, and email address.
  • Service-related information: Information necessary to provide services or products to you.
  • Communication details: Comments and opinions you provide when you contact us directly by email, telephone, or mail.
  • Payment information: Payment and transaction information necessary for billing.

Other Information

“Other Information” refers to data that does not reveal your specific identity or does not directly relate to an identifiable individual. We may collect and process the following types of Other Information:

  • Browser and device information: Details about your browser and device, including your IP address.
  • Website/App usage data: Information on how you use our Website or Apps.
  • Cookies and tracking technologies: Data collected through cookies, pixel tags, and similar technologies.
  • Demographic information: Data that does not identify you specifically but may include general information about you.
  • Aggregated/Anonymized data: Information that has been aggregated or anonymized so it no longer reveals your specific identity.

If required by applicable law, we will treat Other Information as Personal Information.

HOW WE COLLECT PERSONAL INFORMATION

We and our service providers collect Personal Information online through:

  • Websites: Information collected through our websites.
  • Apps: Data collected through software applications available for use on computers and mobile devices.
  • Social Media: Information gathered from our social media properties.
  • Emails: Data collected from HTML-formatted email messages that link to this Privacy Policy.
  • Extranet Sites: Information collected through extranet sites available to our clients and third parties.
  • Services: Data gathered through services provided to our corporate and institutional clients.
  • Registration: Information collected through our registration process for newsletters, seminars, webinars, and events.
  • Third-party service providers: Information collected through services provided by third parties.

We may also collect Personal Information offline through:

  • Contractual arrangements: Data collected when you participate in contractual arrangements for services or products.
  • Offline interactions: Information provided offline in conjunction with our services or products.
  • Events: Data collected when you interact with us at events.

We may collect Personal Information from other sources, including:

  • Public databases
  • Marketing partners and event sponsors
  • Other entities or franchisees
  • Referral sources
  • Social media platforms

WHY WE COLLECT PERSONAL INFORMATION

We collect Personal Information for the following purposes:

  • Service improvement: To provide better products and services.
  • Business operations: For general business and operating purposes, including administration, management, and customer interaction.
  • Payment processing: For payment, billing, and invoicing-related purposes.
  • Legal compliance: To comply with our obligations under applicable laws and regulations, including fraud prevention.
  • Communication: To contact you about our products and services, including collaborations with third-party service providers.
  • Data analysis: To generate insights and understand patterns and trends regarding your preferences.
  • Specific purposes: For other purposes for which we provide specific notice at the time of collection.

HOW WE COLLECT OTHER INFORMATION

Through Your Browser or Device:

Certain information is collected automatically, such as your Media Access Control (MAC) address, computer type, screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version. We use this information to ensure that our services function properly.

Through Your Use of an App:

When you download and use an App, we may track and collect usage data, such as the date and time your device accesses our servers and what information and files have been downloaded.

Using Cookies:

Cookies are small pieces of information stored on your computer. They allow us to collect data such as browser type, time spent on the services, pages visited, language preferences, and other traffic data. You can choose to opt-out of cookies at each website.

Using Pixel Tags and Other Similar Technologies:

Pixel tags (also known as web beacons) may be used to track user actions, measure marketing campaign success, and compile usage statistics.

Analytics:

We use Google Analytics to collect and analyze information about service usage and report activities and trends. This service may collect information regarding the use of other websites, apps, and online resources. You can opt out by downloading the Google Analytics opt-out browser add-on.

IP Address:

Your IP address is automatically assigned by your Internet Service Provider and may be logged when you access our systems. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems, and administering systems.

We may use and disclose Other Information for any purpose unless otherwise required by applicable law. In some cases, we may combine Other Information with Personal Information and treat it as Personal Information.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose Personal Information:

  • To third-party service providers: To facilitate services provided to us, including website hosting, consulting, marketing, data analytics, IT infrastructure, customer service, and auditing.
  • Through user interactions: On message boards, chat, profile pages, blogs, and other services where you can post information and content.

Personal Information may also be disclosed for legal reasons:

  • Compliance with laws: To comply with applicable laws and regulations.
  • Government cooperation: To cooperate with public and government authorities.
  • Law enforcement cooperation: To assist law enforcement agencies.
  • Legal reasons: To enforce our terms and conditions and protect our rights, privacy, and safety.
  • Business transactions: In connection with a sale, merger, or business transaction.

HOW LONG WE RETAIN PERSONAL INFORMATION

We retain Personal Information for as long as necessary or permitted, considering the purpose(s) for which it was obtained and applicable law. Retention criteria include:

  • Ongoing relationship: The length of time we have an ongoing relationship with you and provide products and services.
  • Legal obligations: The length of time required by legal obligations.
  • Legal considerations: Retention advisable in light of legal positions, such as statutes of limitations.

WHAT SECURITY MEASURES WE USE

We have implemented reasonable internal policies and technical measures to protect Personal Information from loss, accidental destruction, misuse, or disclosure.

WHAT CHOICES YOU HAVE

You can manage your preferences regarding marketing-related communications. To opt out of receiving marketing emails, follow the unsubscribe instructions in any such message or contact us at support@ionix-filters.com. We will comply with your request as soon as reasonably practicable. However, you may still receive important administrative messages from which you cannot opt out.

If you wish to delete or modify your information, please contact us at support@ionix-filters.comor reach out to our Grievance Officer. Please note that some information may be required for our services to function properly or to comply with legal obligations.

THIRD-PARTY SERVICES

This Privacy Policy does not cover the practices of any third parties. Any information you provide to third parties through our website is your responsibility, and we are not liable for such disclosures. This includes third-party websites or services linked to our sites. The inclusion of a link does not imply endorsement by us or our affiliates.

We are not responsible for the information collection, use, disclosure, or security policies of other organizations, such as social media platforms, app providers, or device manufacturers. This applies to any Personal Information you disclose to these organizations through or in connection with our Apps or Social Media.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@ionix-filters.com

[Re: Privacy Compliance Officer]

[Perfect Sales india , Plot No. 4/15 , Industrial Park Western Dabua Pali Road , NearAnaj Godown , Sector 50 , Extension industrial Area , Faridabad , Haryana 121001]

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