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Shipping & Returns

Shipping Policy

SHIPPING

In-stock items will be shipped within 24 hours. All shipments are F.O.B., ionix-filters.in, GA. Shipments are the purchaser's responsibility. Freight claims must be made immediately and directly to the freight carrier. Ionix will help as much as possible in settling claims. Ionix-filters.in will not be held responsible for breakage or shortage after products are accepted by common carrier. All shipments must be inspected for damages and counted for shortages at the time of delivery. Any damage or discrepancy must be noted immediately. Most packages will be shipped by UPS ground. For customers in Alaska, Hawaii, Puerto Rico and other countries, packages will be sent by different shipping and the appropriate shipping rate will be applied. Please contact us for the shipping charge before your purchase.

Order with FREE Super Saver Shipping

If your order is 5000/- INR or over, you may qualify for Free Super Saver Shipping to a single address within India. 48 continental states. With Super Saver Shipping, your order will be delivered 2 - 5 business days after all of your items are available to ship, including pre-order items. To place an order online: Add at least 2000/- INR of eligible products to your Shopping Cart. Note: Eligible items will display "eligible for FREE Super Saver Shipping" next to their price. Product Bundles and items sold separately qualify independently for the 2000/- INR minimum purchase.

TAXES

Taxes are not included. Quoted prices are exclusive of all taxes. Purchaser shall be responsible for payment of all applicable state/local sales, use and/or gross receipts' taxes resulting from transactions with ionix-filters.in, regardless of placement of liability for the tax by law. Orders shipped within India are subject to applicable county tax rates unless a completed resellers' card or exempt certificate is on file.

Return & Exchange Policy

Thank you for shopping Ionix

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy is maintained by the ionix-filter.in.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Ionix , 2H-99 , NIT Faridabad, Haryana – 121001

  • Service refers to the Website.

  • Website refers to ionix-filters.in  a Brand of Perfect Sales India International Private Limited, accessible from ionix-filters.in

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

[Perfect Sales India , 2H-99 First floor , NIT Faridabad, Haryana – 121001]

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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